Terms of Service

Welcome to Seventy Souls Tech Group Ltd ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our mobile applications ("Apps") and any related services. By downloading, accessing, or using our Apps, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Apps.

1. Acceptance of Terms

By using our Apps, you confirm that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. If you are under the age of majority, you must have the consent of a parent or legal guardian.

2. Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting within the Apps or on our website. Your continued use of the Apps after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

3. Description of Services

Our Apps provide users with consumer mobile experiences including mobile games, life simulators, lifestyle applications, and related digital services. We reserve the right to modify or discontinue, temporarily or permanently, the Apps or any features or portions thereof without prior notice.

4. Eligibility

The Apps are intended for users who are at least 13 years old. If you are under 13, you may not use the Apps. Certain Apps or features may have higher age requirements, which will be clearly stated.

5. License and Access

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Apps for personal, non-commercial purposes, subject to these Terms. You agree not to use the Apps for any other purpose.

6. User Accounts

You may be required to create an account to use certain features of the Apps. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account.

7. In-App Purchases, Subscriptions, and Trials

Our Apps may offer:

• Auto-Renewable Subscriptions: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions through your account settings in the Apple App Store and Google Play Store.
• Free Trials: We may offer free trials for certain subscriptions or services. Unless canceled at least 24 hours before the end of the trial period, the trial will automatically convert to a paid subscription.
• Lifetime Purchases: Grants indefinite access to specific features or content, subject to these Terms.
  • Usage Limits: To ensure service stability and manage high-cost computing (such as AI processing), we reserve the right to apply rate limits or fair-usage caps on Lifetime accounts.
  • Abuse Policy: Excessive usage that bypasses standard interface limits or indicates automated/bot behaviour may result in temporary or permanent restriction of access.
• Virtual Currency: You may purchase virtual currency to use within the Apps. The virtual currency has no real-world value, is non-transferable, and cannot be exchanged for cash or any form of legal tender.
• Price Changes: Any change in subscription price will be carried out in accordance with the notification and consent procedures set by the Apple App Store and Google Play Store.

8. Payment and Billing

Payments for in-app purchases, subscriptions, and trials are processed through the platform's payment system (e.g., Apple App Store, Google Play Store). By making a purchase, you agree to the platform's terms and conditions and authorise them to charge your payment method.

Please refer to the terms and conditions of the Apple App Store and Google Play Store for additional information.

9. Refund Policy

All sales are final. Refund requests are subject to the refund policies of the platform through which you made the purchase. We do not offer refunds or credits for unused services, accidental purchases, or cancellations made after the renewal period.

• 🇪🇺 Consumer Rights: If you are an 🇪🇺 consumer, you may have additional rights under applicable 🇪🇺 consumer protection law, including rights related to digital content. Nothing in these Terms limits your statutory rights under 🇪🇺 law.
• Discretionary Credits: At our sole discretion, we may offer refunds in the form of service credits. Such credits are not guaranteed and are evaluated on a case-by-case basis.
• Exclusions: Promotional offers, discounted bundles, and "special deal" purchases are strictly non-refundable and ineligible for credit consideration.
• Anti-Abuse: We reserve the right to deny any credit request or revoke existing credits if we detect abusive refund behaviour or fraudulent activity.

10. User Conduct

You agree not to:

• Use the Apps for any unlawful purpose.
• Violate any applicable laws or regulations, including 🇪🇺 law.
• Infringe upon the rights of others, including intellectual property rights.
• Upload or transmit viruses, malware, or any other harmful code.
• Interfere with or disrupt the integrity or performance of the Apps.
• Attempt to gain unauthorised access to any systems or networks.
• Reverse engineer the Apps.
• Harvest, collect, or store personal data about other users without their express consent.

11. User-Generated Content

Our Apps may allow you to submit, post, or display content ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, publish, and display such content in connection with the Apps.

We reserve the right, but are not obligated, to monitor, edit, or remove any User Content at our discretion. We may remove or disable access to User Content that violates these Terms or applicable law.

Notice and Action: To report illegal or infringing content, please contact us through our support page. We review all reports within 48 hours and will provide a reasoned decision; you may appeal by following up through the same channel.

12. Copyright / DMCA Takedown Procedure

12.1 Copyright Contact

Postal Address:
Seventy Souls Tech Group Ltd
Griva Digeni 78, 2nd floor, Flat/Office V1
Neapoli, 3101, Limassol, Cyprus

12.2 How to Submit a Copyright Notice

Include:

1. Identification of the copyrighted work claimed to be infringed.
2. Identification of the allegedly infringing material and its location.
3. Your name, address, telephone (optional), and e-mail.
4. Statement of good faith belief that the use is unauthorised.
5. Statement, under penalty of perjury, that the information is accurate and you are authorised to act.
6. Physical or electronic signature.

12.3 Our Procedure

We will expeditiously remove or disable the material and notify the uploader that it has been removed.

13. 🇪🇺 Notice and Action & Statement of Reasons (DSA Art. 16–17)

13.1 How to Report Illegal Content

Please contact us through our support page with a description or screenshot of the material you believe is unlawful. We review all reports within 48 hours.

13.2 Our Response & Statement of Reasons

When we remove or disable access to any content — whether for illegality or for breach of these Terms — we will:

• Notify the affected user of the decision,
• Provide a concise statement of reasons as required by Article 17 DSA, and
• Offer an internal appeal process via our support channel.

14. Intellectual Property Rights

All content, features, and functionality (including but not limited to text, graphics, logos, images, and software) are owned by us or our licensors and are protected by intellectual property laws. You are prohibited from copying, modifying, distributing, or creating derivative works from any content without our express written permission.

15. Disclaimers

• No Warranty: The Apps are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not warrant that the Apps will be uninterrupted, error-free, or free of viruses or other harmful components.
• No Responsibility for User Content: We are not responsible or liable for any User Content or other third-party content.

16. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages. In no event shall our total aggregate liability exceed the amount you have paid us in the twelve (12) months immediately preceding the event giving rise to the claim.

🇪🇺 Consumer Rights: Nothing in this clause limits your statutory rights as an 🇪🇺 consumer under applicable 🇪🇺 law, including rights in relation to defective digital products or services.

17. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, and our respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your violation of these Terms or your use of the Apps.

18. Termination

We may suspend or terminate your access to the Apps at any time, without notice, for any reason, including but not limited to violation of these Terms. Upon termination, all licences and rights granted to you in these Terms will immediately cease.

19. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the Apps, you consent to the collection and use of your information as outlined in the Privacy Policy.

20. Governing Law and Jurisdiction

These Terms and any disputes related to them or the Apps will be governed by and construed in accordance with the laws of the Republic of Cyprus and, where applicable, 🇪🇺 law. You agree to submit to the jurisdiction of the courts located within the Republic of Cyprus for the purpose of litigating all such claims or disputes.

🇪🇺 Consumers: If you are an 🇪🇺 consumer, you may also bring proceedings in the courts of your country of residence, and you may be entitled to alternative dispute resolution mechanisms available in your jurisdiction.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

22. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of the Apps and supersede any prior agreements.

23. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

24. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, war, pandemic, power failures, internet outages, or government actions.

25. Contact Us

If you have any questions about these Terms, please reach out to us through our Contact & Support page.